Telnyx Setup Guide

Note: If you are using a newly added phone number or carrier account or have had messaging stop working unexpectedly, please make sure you have completed your carrier's 10DLC registration process before attempting to utilize Textable. 10DLC registration is required by ALL supported carriers due to the requirements set by the wireless carriers. 

Configuring your Telnyx account with Textable is pretty simple and should only take a few minutes.

  1. First, you should login in a new tab (so you can easily copy / paste into the previous form on Textable Signup) to your console at https://portal.telnyx.com/. 
  2. Once logged in, go to your Messaging page at https://portal.telnyx.com/#/app/messaging.
  3. Here, you will need to create a Messaging Profile
    1. Click “Add Messaging Profile” button.
    2. Set Profile Name to Textable.
    3. Choose “API V2” under API Version.
    4. Click the “Inbound” tab and set the Protocol to HTTP.
    5. Set both the Webhook URLs to “https://inbound.textable.app/receive?provider=telnyx”

      Note: If you are a private label customer, please replace “https://inbound.textable.app” with your private label hostname (e.g. “https://privatelabel-txb.textable.app/receive?provider=telnyx”). You should have received this value in your onboarding e-mail, but can also be requested by e-mailing support@textable.co.
    6. Click “Save” to create the new messaging profile.
  4. Next, go to “API Keys” under the main menu.
  5. Create an API Key and copy it into the Auth V2 field in Textable. 
  6. We must now configure the Routing settings in Telnyx for your phone number.
    1. Go to the Numbers section in Telnyx (https://portal.telnyx.com/#/app/numbers/my-numbers)
    2. In the numbers table, select the number you would like to use with Textable and click the Messaging Profile dropdown to assign it to your newly created profile.
    3. Changes should auto-save for you.

That’s it, you should be able to send and receive messages!

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Textable is a messaging platform for VoIP phone numbers used by individuals, businesses and Managed Service Providers. 

Textable is a product of VoIPCX