VoIP Innovations Setup Guide

Note: If you are using a newly added phone number or carrier account or have had messaging stop working unexpectedly, please make sure you have completed your carrier's 10DLC registration process before attempting to utilize Textable. 10DLC registration is required by ALL supported carriers due to the requirements set by the wireless carriers. 
  1. Login to VoIP Innovations Backoffice at https://backoffice.voipinnovations.com/Login.aspx
  2. On the main menu, click the “Add-Ons” section.
  3. From the Add-Ons page, click the “API Users” menu option.
  4. Under the “Add New API Login” form, you must create two entries with the same username and password, but each with the following IPs:,
  5. Once you have created the username / password entries successfully, you can enter those details into your Textable profile.
  6. Next, you must configure your inbound messages to Textable. To do this, click the “DIDs” page on the main menu.
  7. Next, choose the “Manage DIDs” option.
  8. Under “DID Management”, click the edit icon to edit the number details.
  9. For the “SMS” dropdown, select “POST”.
  10. For the “SMS URL”, enter https://inbound.textable.app/receive?provider=voipinnovations

    Note: If you are a private label customer, please replace “https://inbound.textable.app” with your private label hostname (e.g. “https://privatelabel-txb.textable.app/receive?provider=voipinnovations”). You should have received this value in your onboarding e-mail, but can also be requested by e-mailing support@textable.co.
  11. Click “Save Changes”
  12. You should now enter in the DID that you configured along with the API username and Password into your Textable user profile.

That’s it, you should now be able to send and receive messages with VoIP Innovations!



Textable is a messaging platform for VoIP phone numbers used by individuals, businesses and Managed Service Providers. 

Textable is a product of VoIPCX