Configure BCM One Retail with Textable

Note: If you are using a newly added phone number or carrier account or have had messaging stop working unexpectedly, please make sure you have completed your carrier's 10DLC registration process before attempting to utilize Textable. 10DLC registration is required by ALL supported carriers due to the requirements set by the wireless carriers. 

Configuring your BCM One Retail account with Textable is pretty simple and should only take a few minutes.

  1. When configuring your Textable profile or adding a new user, choose “BCM One Retail” in the provider dropdown.
  2. Next, open a new browser tab and login to your CloudCom NexVortex Control Panel at
  3. Navigate to the “Settings > My Messaging” page.
  4. If you haven’t purchased Messaging-enabled numbers, please follow the instructions to contact Support. If you already have Messaging-enabled numbers, please proceed to the next step.
  5. Click Under “API Keys” panel the “Add new record” to open the API Key form.
  6. Click “Add new record” and enter “Textable” as the description and click “Add”.
  7. Copy the Access and Secret Key and paste them into Textable from the modal displayed on top right. Once you close this modal, you will not be able to retrieve this again and will need to revoke or update the key. Note: Be careful when “updating” existing keys as existing accounts or apps utilizing those keys will break.
  8. After pasting in your details, enter in the phone number that you would like to utilize in Textable.
  9. Click “Add New User” or “Save User Details” on Textable.
  10. In the nexvortex.comtab, you now need to configure the Messaging Webhooks.
  11. Click “Add new record” button to open the Webhook form.
  12. Click “Create New Webhook” button.
  13. Enter URL:
  14. Enter Description: Textable
  15. Click “Add”
  16. Finally, you must assign the DIDs you wish to use with Textable to the webhook that was just created.
  17. Locate the DID in the table and click the ‘edit’ icon. Select the Textable webhook from the dropdown. A confirmation modal should appear on the to pright to confirm assignment was successful.
  18. You should now be able to start messaging with your phone number on Textable! You can confirm functionality by starting a new conversation in the Conversations screen of Textable.


Textable is a messaging platform for VoIP phone numbers used by individuals, businesses and Managed Service Providers. 

Textable is a product of VoIPCX